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Current Open Position
PC Technician
Summary of Position: The PC Technician is responsible for supporting PC based computers and related equipment for customers and for providing technical expertise, experience and documentation/project coordination as required to install or repair hardware/software and resolve technical problems. This position has no supervisory duties.
Essential Duties and Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs.
- Diagnose and repair hardware and software issues on client PC’s using approved methods and processes.
- Install hardware and software for clients.
- Complete necessary internal and client related documentation as required on a daily basis.
- Install/configure/repair network and local printers.
- Train clients on basic computer knowledge.
- Communicate and interact as required with end users and internal staff.
Qualification / Requirements
- Intermediate knowledge of PC desktop support.
- Intermediate knowledge of local and network printer support.
- Basic knowledge of Networking and Windows based servers.
- Customer service related experience.
- Basic knowledge of ticket based tracking system.
Additional Requirements
- Good verbal and written communication skills.
- Ability to work with minimal supervision.
- Valid driver’s license.
- Dependable transportation.
- Ability to work some nights and weekends and “on call” as required.
- Must be able to lift 50 pounds.
- Employee is responsible to pay for all travel expenses with company reimbursement every two weeks.
Required Education, Training, and/or Experience
- Minimum of two (2) years experience with Windows 2000/XP OS
- Microsoft 2000/XP, PC re-imaging.
- Minimum of one (1) year experience with PC and laptop hardware.
- Experience with Mac OS software and hardware a HUGE PLUS!!!
Applicants must be authorized to work in the United States on a full-time basis for any employer to be considered.
We offer competitive wages with full benefits for full-time employees, and a relaxed working environment. Pay will be commensurate with experience. Resume’s accepted until worthy candidate is selected. Submit an application, resume, and cover letter indicating relevant experience, references, and start-date availability to IDEaS Computers, Attn: Human Resources, PO Box 158, Worthington, MN 56187. IDEaS Computers is an Equal Opportunity Employer (EOE).